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comment: The order was not fulfilled as ordered and had to wait online for over 2 hours. I had nothing else to do
Mmosale Response: We apologize for any unsatisfactory shopping experience you had. Within minutes after your order was confirmed, our staff found that your character name was offline when preparing to trade you. We contacted you via email to log in to the game, but did not receive a response from you. We apologize for the unsatisfactory shopping experience caused by our delayed communication.